Indonesia Conference Directory

Corresponding Author
Wise Rogate Silalahi

Institutions
Universitas Terbuka

Abstract
One of the tasks of Higher Education is to carry out Community Service, in addition to other tasks namely education and teaching, and research. Community service is a form of university Customer Social Responsibility (CSR) to the community, to apply knowledge in solving problems in society. Indonesia Open University Regional Kupangin 2017 until 2019 has conducted Community Service activities around the area, including making woven cloth, computer training, making banana chips, acid processing, making reading gardens, family medicinal plants, and sewing training. The activity was carried out as a form of caring, and involvement in efforts to empower communities around the campus. To determine customer satisfaction with performance, a study was conducted using a PerformanceImportancematrixanalysis to customer satisfaction variables, including tangibles, reliability, responsiveness, assurance, and empathy.This is a descriptive quantitative rsearch, Populations are all participants of training, while sample is sewing training participants as a purposive sampling The results showed the following results: the average attributes of Tangibles (3.3; 3.23), Reliability (3.18; 3.33), Responsiveness (3; 3.31), Assurance (3.43; 3, 44) and Empathy (3,45; 3,4). Each has different managerial implications. For Tangibles is excessive because Performance> Importance, Reliability and Responsiveness are High Priority because P

Keywords
CSR, PI Matrix, Customers

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/hbr6kXqLgHnW

Corresponding Author
Indah Kusumawati

Institutions
Universitas Muhammadiyah Tangerang

Abstract
This study aims to explain the influence of innovation and product quality to the business performance of PT. GMF AeroAsia. Either partially or simultaneously (together). In this study, the population and the sample is a consumer of PT. GMF AeroAsia totaling 50 responden. Using quantitative research and sampling techniques were used, namely, incidental sampling. The results of this study indicate that partially the innovation and product quality variables have a significant positive effect on business performance. Indicated by the value of t count > t table (10,149 > 2,010) for the innovation variable and (12,224 > 2,010) for the product quality variable with a significance of 0,000. Simultaneously innovation and product quality have a significant positive effect as well, indicated by f count > f table (94,502 > 3,20) with a significance of 0,000. The R Squared result is 0,801, explaining that innovation and product quality have an influence on business performance of 80,1%. While the remaining 19,9% is influenced by other factors notinclude researched. Based on the results of the study obtained a regression model Y = -0,904 + 0,357X1 + 0,664X2.

Keywords
Innovation, Product Quality, Business Performance.

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/TruL3Vzat4Fm

Corresponding Author
Deni Surapto

Institutions
Universitas Terbuka

Abstract
Priority Brand equity is very important especially in the college service business. Continuity of the life cycle Brand equity must be continually improved so that the effectiveness of the brands existence and brand recognition continues to form a positive image for customers and prospective customers. because consumers who trust and loyalty show brand loyalty can strengthen and spearhead marketing. The purpose of this study is 1) Knowing the level of significance of each element of the brand equity variable in building the Open University brand equity, 2) Knowing the series of promotional programs that have been carried out, their strengths and weaknesses and whether those efforts have shaped the image desired by management and 3) To find out whether the UT promotional effort is able to increase customer loyalty. The research method used is a Likert scale through the Rangkuti 2008 theory approach and brand equity analysis developed by A.Aker and Duriato. The population consisted of UT students from 2010-2018 and the people represented by the sample workers obtained were 104 students and 44 from the community. Good service quality can make a positive effect on the UT brand image. The strength of the UT brand is good enough. It can be proven that to form an image and has been formed is easy to remember. UT is known by distance learning that distinguishes from lectures like conventional campuses. The image of the brand is associated with a positive attitude in the form of beliefs and preferences towards a brand. Students and non-students who have a positive image of a brand will be more likely to have an interest in repurchasing.

Keywords
Customer base, Brand, equity, PTTJJ, Jayapura

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/DPJjvE8g9xUV

Corresponding Author
Ares Albirru Amsal

Institutions
Universitas Andalas

Abstract
Internet users have populated the digital world with user-generated content (UGCs) such as text, pictures or videos. Those contents represent their opinion, preferences and experience related to the product that they use. In comparison with picture and videos, text format of UGC is the most accessible type to collect and analyse. To date, there has not been an adequate text analysis related to hotel review in Indonesia. The purpose of this study is to identify hotel electronic review patterns to find out the factors that make hotel visitors satisfied. This research uses 267 Mercure Hotel user reviews with -excellent- category. Mercure Hotel ware was chosen because it is the best seller hotel in Tripadvisor.co.id which located in the downtown of Padang. The result of text analysis reveals that Room is the most frequently mentioned facilities by the guests. The findings can be used to design better facilities and services for hotel guests.

Keywords
Text analysis, hotel review, user-generated content

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/Jr7pmE6YQuBA

Corresponding Author
Debryana Y Salean

Institutions
Department of Management, Nusa Cendana University Kupang

Abstract
The Audit Board of Indonesia is a reputable institution that conducts management check on state financial responsibility freely and independently. Auditors as people who play an important role in the audit process are often closely related to stressful conditions. This is because they are put a lot of pressures at work and sometimes at the same time have to balance between two incompatible demands competing against each other. Being professional and achieving an excellent performance can be challenging when an auditor is facing a role conflict. The main purpose of this study is to identify and analyze the impact of role conflict on auditors performance in the Audit Board of Indonesia in East Nusa Tenggara Province. The population in this study are all auditors in the Audit Board of Indonesia in East Nusa Tenggara Province counted to 86 auditors, while the sample of this study are 46 auditors. This study uses a simple regression analysis to analyze and test the hypothesis. The finding of this study shows that role conflict significantly affect auditors performance. The result of this study makes a contributions to the Audit Board of Indonesia in their employment selection. Implications of the findings are discussed and directions for future research are offered.

Keywords
Role stress, Role Conflict, Performance, Human Resources, and Auditor

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/bA46DQ8tEanB

Corresponding Author
Irmawaty Irmawaty

Institutions
Universitas Terbuka

Abstract
Unemployment is a strategic problem in Indonesia. The number of unemployed in Indonesia reached 7:24 million (CBS, 2014), therefore we need a national movement to improve the entrepreneurial spirit of the society. The government launched the National Entrepreneurship Movement on February 2, 2011 in Jakarta. The main focus of the government is trying to provide jobs for the unemployed. In 2009 fiscal year, the Government through the Directorate General of Higher Education, Ministry of National Education has launched the Student Entrepreneurial Program (PMW) to be implemented and developed by universities. Seeing that the importance of the entrepreneurial spirit is developed or even born among students, the researchers are interested in doing research to see how the role of entrepreneurship courses in fostering the entrepreneurial spirit among students. The analytical method used is a binary logistic regression. From the analysis, states that personality is the dominant factor affecting the interest in entrepreneurship among students not because the learning of entrepreneurship courses.

Keywords
courses, entrepreneurship, entrepreneurial spirit, students

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/gzKJ6uehqNxP

Corresponding Author
Ria Marginingsih

Institutions
Universitas Islam 45

Abstract
Purpose This study aimed to examine the effect of employer branding on turnover intention mediated by affective commitment. In particular, this study tries to identify how the effect of perceived employer branding on turnover intention. Design/methodology/approach The population of this study was employees in Indonesia with a sample of 189 respondents. The analytcal tool used was a path analysis. Findings In the data analysis shows that: 1) the affective commitment has significant and positive effect on turnover intention. 2) employer branding has no significant and negative effect on patient turnover intention. 3) employer branding has positive and significant impact on affective commitment

Keywords
employer branding; affective commitment; turnover; brand; path analysis.

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/CFfzVWAvpTBR

Corresponding Author
Flourien Nurul Ch

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
This study is aimed to determine the fair value of stock the companies based on fundamental analysis it can be considered undervalued or overvalued and to know when time to buy or time to sell shares of companies based on modern technical that will be useful to investors in making investment decisions. The research is done by empirical study strategy for coal mining subsector companies. The method used is descriptive method with quantitative approach. Knowing the fair value of stock can be made through fundamental analysis with Price Earning Ratio (PER) approach. The population os this research is all coal mining subsector companies listed on Indonesia Stock Exchange in 2018. Sample was determined by purposive sampling, with total sample of 6 companies. The data used in this study are secondary data. The method of collecting data used literature study in the form of financial report and annual report over the past three years and historical stock prices through the company-s official website nor www.idx.co.id and www.investing.com. The results of this study showed that companies are categorically undervalued is PT Baramulti Suksessarana Tbk, PT Indo Tambangraya Megah Tbk, and PT Resource Alam Indonesia Tbk. While the companies are categorically overvalued is PT Adaro Energy Tbk, PT Mitrabara Adiperdana Tbk, and PT Bukit Asam Tbk.

Keywords
Fair Value of Stock, Market Price, Fundamental Analysis, Price Earning Ratio

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/3AuRBpwDKUhZ

Corresponding Author
Putri Nugrahaningsih

Institutions
Universitas Sebelas Maret

Abstract
The recent Green Campus program is increasingly being promoted in Indonesia, one of which is at Sebelas Maret University. Green campus is carried out to create a UNS campus that is comfortable, safe, energy efficient and environmentally friendly. This study aims to determine the application of the green campus and determine the behavior of the academic community at UNS towards the program. As an environmentally friendly campus, UNS continues to improve and care for a clean, green and friendly environment. The research method is descriptive qualitative. As a result, the UNS green campus program is a program aimed at every faculty, both students, lecturers, and employees. The results of this study are based on four (4) main pillars of the development of Green Rose, Green Attitude, Green Lifestyle, and Green Infrastructure. With this program, changes in attitudes, mindsets, concepts, and thoughts about the green campus will be very useful in the future for balanced human survival with supportive nature. The implementation of eco-campus has a good impact on students. Because students begin to build new habits.

Keywords
green campus, environment, academic civitas, lifestyle, infrastructure

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/4rj2dNfnxvmJ

Corresponding Author
Nadhira Hardiana

Institutions
Universitas Terbuka

Abstract
This study aims to determine whether CSR and social innovation activities of Danamon already meet existing principles. The methods of this research are literature study, analysis and evaluation, and interview methods. In the conclusion, implementation of ISO 26000 and social innovation of Danamon has met the principles and the success criteria. However, Danamon is ranked 8th out of 9 companies in category of banking and services. Therefore, in the recommendation, Danamon should carry out CSR activities based on the globally accepted standard, ISO 26000, and conduct training for its employees related to CSR Implementation (ISO 26000) & Reporting.

Keywords
Corporate Social Responsibility (CSR); Social Innovation; ISO 26000

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/CYny4H6WkDGP

Corresponding Author
siska maya

Institutions
Universitas Indraprasta PGRI

Abstract
Business is undergoing a change called the new wave, which is a change in (traditional) production-based economies into a knowledge-based economy. This happens because Intellectual Capital is considered as a source that has a competitive advantage for a company. Information technology (IT) also provides many benefits for companies that use it well. One of the competitive advantages turns out that Intellectual Capital by Small and Medium Enterprises (SMEs) in Indonesia has not been utilized as an asset that can improve company performance. The purpose of this study is to prove whether innovation and competitive advantage are moderating variables in Intellectual Capital and IT Competence in improving Firm Performance. The method used in this study is a quantitative method. Innovation functions as a full mediation in the relationship between IT competence and firm performance. While innovation as part of mediation on intellectual capital and firm performance. Competitive Advantage is not a mediating variable in the relationship between IT competence and firm performance and also in intellectual capital and firm performance.

Keywords
Knowledge Management, IT Competence, Competitive Advantage, Innovation, Firm Performance

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/fFgKtDWhn63P

Corresponding Author
Vita Kartika Sari

Institutions
Universitas Sebelas Maret

Abstract
The population in Indonesia grows rapidly. This condition has led to some environmental issues due to the increased waste volume as a result of significant population growth. One of the main problems is how to maintain environmental condition in order to keep our children and grandchildren healthy. This research aims to find out the impact of pollution generated by Putri Cempo landfill on the health status of residents who live near the landfill area. Solid waste management (SWM), good recycling and composting efforts carried out by local governments through relevant agencies,scavengers and other actors have a contact point that is inseparable from one another. However, these activities seem to run individually so far. This research used qualitative and quantitative analysis. Interviews and questionnaires were utilized to find out the impact of pollution on the community-s health status. The landfill which waste volume increases every day makes the residents around the area often get diarrhea and even typhus. Bad air condition also often makes people experience shortness of breath.

Keywords
leachate, Putri Cempo landfill, health status

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/XbAgkJzZRthx

Corresponding Author
ari Dewi cahyati

Institutions
a) Islamic 45 University Bekasi
b) Trunojoyo University Madura

Abstract
The purpose of this study is to formulate the accountability model of Islamic university especially the 45th Islamic University (Unisma) Bekasi. This study is a continuation of previous research which has formulated a draft model of Islamic University 45 accountability in an Islamic perspective. The research method used in depth interviews with experts, 2 people who were experts from internal Unisma, and 1 person came from outside Unisma, which aimed to validate the model that had been formulated. The results of this study have formulated an Islamic university accountability model consisting of 2 (two) dimensions, namely Khalifatul fiil ard and Abd Allah. Then the Khalifatul fiil ard dimension is further divided into legal accountability, economic accountability, accountability to the community environment, accountability to students, alumni and graduate users, accountability to employees and accountability to working performance. Abd Allahs dimension consists of Islamic characters for employees, students and Islamic characters in the organizational structure.

Keywords
accountability, islamic values perspective

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/Q4BUwvfhFGyp

Corresponding Author
hadi mahmudah

Institutions
Universitas Islam 45

Abstract
This study aims to examine the influence of narcissism and the effect of religiosity on unethical behavior. The sample in this study is a class of employees working in the finance department as representatives of financial managers who are (Hypothetical). The method used is quantitative by distributing questionnaires and finally getting 166 respondents. Hypothesis testing results show there is no significant negative effect between the level of narcissism of unethical behavior. This shows that the narcissism of an accountant will not affect unethical decision making in this case earnings management. In the second hypothesis it is found that there is a positive influence between religiosity and unethical behavior. This shows that individuals who have extrinsic religiosity will be inclined to conduct unethical behavior in order to achieve their goals.

Keywords
Earning Management; Narcissism; Religiosity

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/4XJhQqG96v8u

Corresponding Author
Andre Suandi Simbolon

Institutions
Universitas Terbuka
(a) andre.simbolon[at]ecampus.ut.ac.id
(b) anton.robiansyah[at]ecampus.ut.ac.id
(c) kadek.masakazu[at]ecampus.ut.ac.id
(d) niningsuryani[at]ecampus.ut.ac.id

Abstract
The aim of this study to determine the effect of leadership style and motivation on employee performance in PT. Propan Raya Samarinda. The population and sample in this study consisted of 42 employees. Methods of data collection using questionnaires, observations and interviews. Data analysis techniques with regression analysis that explains the influence of leadership style and motivation on employee performance. The results showed that the leadership style and motivation affected 76.2% of employee performance. Based on the value of R, the leadership variable influences by 67.8% and the motivation variable by 32%. The analysis results mean that the leadership style variable is more significant in influencing employee performance than the motivation variable.

Keywords
Leadership Style, Work Motivation, Employee Performance

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/KkxXVb8FAzhN

Corresponding Author
Helmiatin Helmiatin

Institutions
Universitas Terbuka

Abstract
The need of cut flower has increased.This study aims is to observe the need of business strategy needed by the farmers. The objectst are a farmer that join a farmer group in Yogyakarta. There are 30 farmers join the group who develop a strategy that could bring more business chance. Production activities will improve and have an impact on farmers if supported by government policies that not only support internal activities but are also able to face challenges from a lively external environment. Using SWOT analysis there are some suggestions to develop. The strategies aregrowingassistance, upholding networks, and escalating marketing market.

Keywords
SWOT Analysis,Chrysanthemum, Strategic Management

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/P9TVnCM8ZczN

Corresponding Author
Flourien Nurul Ch

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
This study aims to determine the effect of the mechanism of Corporate Governance, Audit Quality and Company Size partially on the integrity of financial statements in construction and building companies listed on the Indonesia Stock Exchange (IDX). This research uses descriptive research with quantitative approach and data analysis method used is panel data regression analysis with EViews 10 SV. The population of this study is all construction and building companies listed on the Indonesia Stock Exchange in 2013-2018. The sample was determined based on the purposive sampling method, so as many as 9 companies were obtained. The data collection method uses documentation through the official IDX website www.idx.co.id. Based on the results of panel data regression analysis with a significance level of 5%, the results of this study concluded that: (1) Partial Institutional Ownership and Firm Size affect the integrity of financial statements. (2) Partially Independent Commissioners and Audit Quality do not affect the Integrity of Financial Statements.

Keywords
Institutional Ownership, Independent Commissioners, Audit Quality, Firm Size and Integrity of Financial Statements

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/kUuXQmF8eZ9b

Corresponding Author
Ramdhan Kurniawan

Institutions
Universitas Terbuka

Abstract
THE EFFECT OF EMOTIONAL INTELLIGENCE ON KNOWLEDGE SHARING MEDIATED WITH TRUST IN CO-WORKERS OF PT. INDOFOOD CBP SUKSES MAKMUR TBK EMPLOYEE-S IN JAKARTA Ramdhan Kurniawan SST.Par., M.M Faculty Economy Open University Ramdhan-kurniawan@ecampus.ut.ac.id ABSTRACT The purpose of this research was analyzed the emotional intelligence of PT Indofood CBP Sukses Makmur Tbk employees, was analyzed the trust of colleagues in PT Indofood CBP Sukses Makmur Tbk employees, and was analyzed the knowledge exchange between PT Indofood CBP Sukses Makmur Tbk employees, was analyzed the effect of emotional intelligence on the exchange of knowledge on PT Indofood CBP Sukses Makmur Tbk employees, was analyzed the influence of emotional intelligence on trust towards colleagues in PT Indofood CBP Sukses Makmur employees, and was analyzed the influence of trust on coworkers on exchanging knowledge on PT employees Indofood CBP Sukses Makmur Tbk. Theoretical models with hypothetical relationships are developed and tested with the help of structural equation model analysis procedures at AMOS. This study uses a questionnaire in collecting data from one hundred and fifty PT Indofood CBP Sukses Makmur Tbk employee-s as respondents. The results of this study indicate that the effect of positively emotional intelligence on knowledge sharing, was analyzed the effect of positively emotional intelligence on trust in coworkers, and was analyzed the effect of positively trust in coworkers on knowledge sharing. Keywords: Emotional Intelligence, Trust in coworkers, and Knowledge sharing

Keywords
Emotional Intelligence, Trust in coworkers, and Knowledge sharing

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/QBeuMXaAkNDx

Corresponding Author
Rolland Fanggidae

Institutions
Universitas Nusa Cendana

Abstract
One important element in an organization is human resources, where the organization will be effective and efficient if it has qualified human resources. The effectiveness and efficiency of an organization is determined by the performance produced by members of the organization as a representation of the organization. While the factors that affect the performance of a variety of, one of which values reflect the behavior of organizational members. The values possessed by members of the organization are the result of religious beliefs that are reflected in their spiritual life. The purpose of this study was to examine the effect of workplace spirituality on employee performance, the relationship of workplace spirituality on employee performance in this study based on the influence of Islamic work ethics, with the sample in this study were employees of BTPN Syariah, Kupang. The results showed that workplace spirituality had a significant effect on employee performance, the relationship between workplace Spirituality (STK) on employee performance was based on Islamic work ethics adopted in BTPN Syariah.

Keywords
Workplace Spirituality, Islamic Work Ethic, Employee Performance

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/BcGgJx2tUpAF

Corresponding Author
Sudrajat Sudrajat

Institutions
Universitas Terbuka

Abstract
The purpose of this paper studies the effects of total quality management (TQM) and organizational learning (OL) on organizational performance. TQM has been accepted widely as the effective management tool to provide stable business operation, growth and success for business. TQM implementation has been extended all over the world. The successful TQM implementation can create sustainable quality and productivity improved in long term by developing a learning culture. Organizational learning can be understood as a process in which new knowledge is created. The effective OL can increase organization capabilities and create new organizational knowledge. Organizations wishing to progress towards TQM must address the issue of organizational learning. The important role of organizational learning for a successful TQM. Numerous previous literatures have confirmed that TQM and OL improved organizational performance.

Keywords
total quality management; organizational learning; knowledge; organizational performance

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/pVrbjMQB28mK

Corresponding Author
Efraim Bavo Priyana

Institutions
Universitas Terbuka

Abstract
West Nusa Tenggara Province is famous for its tourist destinations, both natural and cultural tourism. Coastal tourism in Senggigi Beach, the three Gilis in the western part of the island of Lombok and the natural beauty of the Rinjani Geopark are well known to foreign countries. Besides being known as a tourist destination, West Nusa Tenggara Province is also known as an area prone to natural disasters such as earthquakes, tsunamis, landslides, floods, abrasion and so on. Vulnerable earthquake that shook the island of Lombok in late July to August 2018, many destroyed property and caused casualties. The occurrence of an earthquake disaster resulted in a decrease in the number of tourist visits which is very large. Based on the situation, this study aims to measure the influence of elements of tourist destinations on tourist satisfaction. The elements of the intended tourist destination include attraction, accessibility, amenity and ancillary. The test is carried out using structural equation modeling (SEM) analysis. The test results show the positive influence of elements of tourist destinations on tourist satisfaction. The better the elements of the tourist destination are prepared, the higher the satisfaction obtained by tourists.

Keywords
attraction, accessibility, amenity, ancillary, satisfaction

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/kWbGD7FfaXp3

Corresponding Author
Deni Surapto

Institutions
Universitas Terbuka

Abstract
The value of customer loyalty for the institution has the effect of decision making involving alternative available brands. More value in loyalty can minimize costs in marketing, leverage, attract new customers, be responsive in responding to threats, opportunities, opportunities, strengths from competitors. Looking at the 33-year Open University experience, the study tries to broaden our understanding of understanding college branding that focuses on diverse brand concepts. The principles of brand management and good strategies that will be used will overcome the imaging barriers of brand distance education. The methodology in this research uses Structure Modeling Partial Least Square with stratify random sampling, the number of samples 285 people through four Likert scales. The findings prove that Service Quality has a significant positive effect (5,147) on Brand Image, Service Quality has a significant positive effect (2,978) on brand trust level, Service Quality has a significant positive effect (7,719) on Brand Loyalty, Service Quality has a significant positive effect on (11,489) Tangible , (9,519) empathy, (9,857) responsiveness, (15,819) reliability and (8,568) guarantees and greater than t-tables. Conclusions and suggestions Based on the results of the discussion of research on the Factor Analysis of the Relationship Structure Between Brand Trust, Brand Loyalty, Brand Image on Service Quality shows the conclusion that Service Quality has a significant positive effect on Brand Image. Quality of Service Significantly positive effect. The level of brand trust. Service Quality has a significant positive effect on Brand Loyalty. The positive experience of students in service needs to be appreciated by UPBJJ in supporting the promotion and public education. Enhancing services is perfect to support the experience effects of new customers. from these results customers will spread good news to prospective customers / prospective students, Can increase loyalty efforts by paying attention to the needs of students in improving services.

Keywords
Brand Trust, Brand Loyalty, Brand Image, Service Quality

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/DpNK74c8wXfJ

Corresponding Author
Deni Surapto

Institutions
Universitas Terbuka

Abstract
The growth and development of non-vocational Indonesian universities totaling 2,141. Under the ministry Kemenristekdikti, which is in great demand in Indonesia because of their popularity and prestige both public and private and various associations, positive images and images in the eyes of prospective customers, especially state universities can be associated only for those who are intelligent so competition to enter state universities is very tight. The Permendikbud no.24 of 2012 and Permenristekdikti Regulation No. 15 of 2018 article 1 points 9-18 concerning the implementation of distance education at universities that have opened opportunities and opportunities for universities other than Open Universities (UT) to organizing distance education. This is a threat and also an opportunity for UT and the tertiary institution to become a competitor of UT. This reality requires UT to increase the quantity, quality and service. In marketing management there are various strategies that can be applied to maintain the life cycle of an organization in dealing with competitors including the Open University, one of which is to pay attention to the attributes of the organization. One of the most important attributes is the brand. Brand equity is closely related to the level of brand recognition, the quality of the brand that is believed, the association of a strong mental and emotional as well as other assets (Kotler, 2007). The purpose of this study is 1) Knowing the level of significance of each element of the brand equity variable in building an Open University, 2) Knowing the series of promotional programs that have been carried out, their strengths and weaknesses and whether those efforts have shaped the image desired by management and 3) To find out whether the UT promotional effort is able to increase customer loyalty. The methodology using SEM PLS with a sample number of 200 people was carried out in Palangkaraya, Research Results and Conclusions and Suggestions This indicates the influence of Brand Image H1 on Brand Awarness of 12.8, H2 Brand image has a significant effect on the Association Based on the t-statistic value of 10.7, H3 Brand image has a significant effect on Quality Based on t-statistics 9.87 ,. H4 The effect of Brand Image on Loyalty is 5.64, the value above is greater than the t-table value of 1.98 for a significant level of 0.05 (5%). UT brand image in the eyes of students is easy to remember, especially the UT logo, but for non-customers who do not know about the logo. Loyalty of a brand is a picture of the relationship of customers in a brand, this measure can affect the thinking of consumers for the selection of products or services. UT brand is only thinking about the students, there needs to be innovations to be able to introduce UT to remote areas as well as UT brand awareness in terms of computerized services that have many network constraints and collaboration with vendors in the IT field is needed to strengthen the in

Keywords
Brand image, Loyalty, Brand Awarness, Quality perception, Brand Association

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/Y9m2TybBRMnV

Corresponding Author
Hendrian Hendrian

Institutions
Universitas Terbuka

Abstract
This research aims to test the transactional and transformational leadership style of civil servants.The focus of this research is the organizational fairness, in this case is procedural and distributive fairness.This research reveals the influence of leadership styles (transactionalandtransformational) against the organizational fairness (distributiveandprocedural fairness) which has an influence on the positive emotion. Whether or not an organizations vision, mission and goals are achieved is strongly influenced by the performance of the human resources contained in them. This study conducted a Social Desirability Response (SDR) test on indicators of the measurement of the construct of leadership style, organizational fairness and positive emotions used in this study. Through this research a form of leadership and fairness style can be designed for the formation of the emotions of civil servants. Furthermore, this research develops theories of leadership and organizational justice that can influence positive emotions. Respondents of this research are civil servants inthe local government environments of Jogja,South Tangerang, Palu, and Makassar. The reasons for the such selection of respondents is to understand their behaviours who are spread throughout Indonesia. This study uses a variance-based Structural Equation Modelling (SEM) technique with the help of the Smart PLS program. The main reason for the use of variance-based SEM in this study is because there are four constructs with formative indicators to be measured, namely transformational leadership, transactional leadership, procedural fairness, and distributive fairness.

Keywords
transactional, transformational leadership, distributive and prosedural fairness

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/R4dafgKJ6B2T

Corresponding Author
Zainur Hidayah

Institutions
Universitas Terbuka

Abstract
At this time the journey using air transportation is one of the choices chosen by many passengers because of the short and comfortable travel time. However, the short travel time and the comfort of the trip are meaningless when passenger safety is not guaranteed. This study aims to examine the impact of safety and timeliness in the use of aviation services on the satisfaction of users of air transportation as well. The results of the study show that social status and travel objectives are one factor in the selection of flight services. Besides that the price remains the main consideration for passengers in the selection of flight services. Passengers with official travel destinations where travel financing is not a personal or passenger responsibility, security and timeliness are the main factors. Likewise for passengers with high social status will prioritize a sense of security and timeliness in addition to price. Meanwhile, a sense of security, timeliness and price are all factors that influence passenger satisfaction in using air travel transportation.

Keywords
security, timeliness, customer satisfaction

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/cxXgWdrN3Vqf

Corresponding Author
Flourien Nurul Ch

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
Abstract-This study aims to determine the relationship between selected macroeconomic namely exchange rate, WTI crude oil prices, and inflation on selected sectoral index, namely the mining sector, financial sector, and the basic industrial and chemical sectors. We used monthly data from January 2013 to March 2019. The methodology used in this paper is time series techniques of stationarity test, Johansen Co-integration test, Ganger Causality test, and vector autoregression (VAR). The results revealed that there is exchange rate, WTI crude oil prices, inflation, the mining sector, and the basic industrial and chemical sectors reached stationary at the first difference level. Johansen Co-integration test results representing a long run balance and equilibrium do not have relation among variables. The Ganger Causality test indicated that the mining sector, the financial sector, and the basic industrial and chemical sectors are has causal relationship with WTI crude oil prices. The basic industrial and chemical sectors is have causal relationship with exchange rate, and then inflation is have causal relation with the mining sector. These macroeconomic factors considered to be emphasized as the policy instruments by the governments in order to stabilize the mining sector, financial sector, and the basic industrial and chemical sectors.

Keywords
sectoral index; exchange rate; world oil prices; inflation

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/geYZGkdL4EvH

Corresponding Author
Yun Iswanto

Institutions
Universitas Terbuka

Abstract
The research is aimed to get an empirical support on the Influence of transformational leadership and creative leadership toward creative performance. This is an explanatory research by conducting surveys and interviews to all of respondents. The sample respondents were 350 staffs of Universitas Terbuka in all over Indonesia. The judgment purposive sampling method was employed in a specific criteria or consideration. The questionnaires were using 5 categories likert scales. The categories, starting from the lowest to highest, were very disagree, disagree, moderate, agree and very agree. The data was analized by Structural Equation Modeling (SEM) using LISREL software. The result of the study shows that transformational leadership was not significantly influenced the creative performance, so does the creative leadership. However, simultaneously, the transformational leadership and creative leadership significantly influence the creative performance

Keywords
transformational leadership, creative leadership and creative performance

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/NcbGLRKEF6Wh

Corresponding Author
shine pintor siolemba patiro

Institutions
Universitas Terbuka UPBJJ Palu

Abstract
This study aims to investigate the Transformational Leadership Behavior (TLB) theory to explain and predict the trust and motivation of employee who worked at Human Resource Development Board Province (HRDBP) in Indonesia. This study uses purposive sampling and the survey method to generate sampling which consist of 300 respondents from some of main cities in Indonesia namely: Ambon, Palu, DKI Jakarta, and Medan. The data are analyze using Variance Based SEM (SEM-PLS). The result shows that TLB has a positive and significant effect on employee-s trust which in turn impact their motivaton. TLB could explain and predict 54% employee trust, and employee motivation could be explained 37% by trust. Data collected in this study are limited to the context of employee who works in government organization like HRDBP. Thus, further research may involve other government organization. Results of this study may serve as a guideline for other government organization in other cities or places of Indonesia to increase their leader behavior which will impact trust, and motivation of employees.

Keywords
Transformational leadership; trust; motivation; variance based SEM

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/TuWPhk6gw7M9

Corresponding Author
Flourien Nurul Ch

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
This study aims to explain and analyze differences in employee status which includes contract employees and permanent employees on work discipline. Research conducted on company employees engaged in automotive assembly of two-wheeled vehicles in Cikarang, West Java, Indonesia. The method used in this study is a quantitative descriptive method of 157 employees and interviews with several respondents. The results of this study indicate that employee status affects employee work discipline. This is evidenced by the majority of employees (90%) have fewer absence rates when they become contract employees. And the majority of employees (84%) have better attendance at work when they are contract employees. This is caused by various factors, including having a sense of security because employees are already tied to the company, when they become contract employees have the motivation to be appointed as permanent employees, factors changing family status when they become contract employees and permanent employees, differences in healthy lifestyles such as nutritious dietary changes due to contract employees keep healthy so they can always be present and lack of discipline in employees because they have become permanent employees so that they still underestimate time.

Keywords
Work Discipline, Employee Status

Topic
Knowledge management and organizational learning

Link: https://ifory.id/abstract/pbKDN3FBvC4m